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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Haley Connolly

August 29, 2024

5  out of  5
rating by Haley Connolly
"I had such an amazing experience with Mikayela. She was so easy to work with and I absolutely will be recommending her to my friends and family. Thank you again, Mikayela!"
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Lexi Garcia

August 29, 2024

5  out of  5
rating by Lexi Garcia
"I have had the best experience with my insurance Mikayela was very helpful and clearly explained each and every part of my new policy ! I will definitely be sending customers her way !"
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Frances Arvelo

August 28, 2024

5  out of  5
rating by Frances Arvelo
"Dana was excellent and handled what I needed done quickly, super easy to work with."
We responded:
"Thank you, Frances, for your positive feedback. I'm glad Dana could assist you quickly and make the process easy. We appreciate your support and look forward to helping you with any future needs. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Leslie McCracken

August 28, 2024

5  out of  5
rating by Leslie McCracken
"I worked with Mikayela and she was able to save us $40 a month. So glad we came across her, highly recommend!"
We responded:
"Leslie, thank you for sharing your experience. I'm glad Mikayela was able to help you save $40 a month. We appreciate your recommendation and are here for any future needs. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Charitey Milan

August 28, 2024

5  out of  5
rating by Charitey Milan
"The people here are absolutely wonderful. Keep being great!"
We responded:
"Charitey, thank you for your kind words. We're happy you had a positive experience with our team. If you need any further assistance, we're here to help. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Jaci Anders

August 28, 2024

5  out of  5
rating by Jaci Anders
"Mikayela is very professional and helpful!"
We responded:
"Jaci, thank you for your review. I'm glad Mikayela was able to assist you professionally and helpfully. If you need anything else, feel free to reach out. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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country_boyj

August 27, 2024

5  out of  5
rating by country_boyj
"I talked to mikayela she’s answered all my questions I had and was professional"
We responded:
"Thank you for your review. I'm glad Mikayela was able to answer all your questions and provide professional service. We appreciate your feedback and look forward to assisting you with any future needs. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Rob Thomasson

August 26, 2024

5  out of  5
rating by Rob Thomasson
"Any time that I call or email Shaffin's office, I feel like I'm the only client they have, in a GREAT WAY! Additions, adjustments and everything else Insurance related are all things that I go through to try and understand. Evelyn walked me through the changes that I was looking to make with my new auto purchase and she went the extra mile to make sure that my questions were answered and that I got the coverages I wanted at the best price possible. She's always extremely professional and friendly...and real. That's what I love about this office, they're real people, ready to help. Evelyn, thank you again for everything!"
We responded:
"Thank you, Rob! I’m thrilled to hear that Evelyn and the team made you feel valued and well-supported. It’s great to know that she was able to assist with your auto purchase and answer all your questions. We appreciate your kind words and are here whenever you need us! - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Lauren Love

August 26, 2024

5  out of  5
rating by Lauren Love
"Mikayela delve was great at informing me about prices and options for insurance"
We responded:
"Lauren, thank you for your positive feedback! I'm glad our office was able to provide you with clear information about prices and options. We appreciate your trust in our services and are here for any future needs. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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James Borja

August 24, 2024

5  out of  5
rating by James Borja
"Great customer service, and very nice people"
We responded:
"Thank you, James. I'm glad you appreciated our customer service and found our team to be nice. If you need any further assistance, we're here to help. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Ricky Hernandez

August 24, 2024

5  out of  5
rating by Ricky Hernandez
"Best farm in the game!!"
We responded:
"Thanks Ricky for the great review! We appreciate your business!"
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Brittney Wigfield

August 23, 2024

5  out of  5
rating by Brittney Wigfield
"My experience with State Farm Insurance was excellent. I really appreciated all of the helpful info. Alyson Kudla made the process of looking for insurance a breeze, I'd recommend her to anyone. Looking forward to working with her more in the future!"
We responded:
"Thank you Brittney for letting us help with your insurance! So glad you had a great experience with Alyson, we love having her on the team!"
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Evelyn Aguilar

August 23, 2024

5  out of  5
rating by Evelyn Aguilar
"Everybody at this office is great and always willing to go above and beyond to help their customers ❤️"
We responded:
"So glad you had a positive experience with our office, thank you for your continued loyalty!"
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amanda brown

August 23, 2024

5  out of  5
rating by amanda brown
"Evelyn was such an amazing help! She explained everything in detail so that I did not feel taken advantage of. Her customer service is top tier. Give this woman a raise!"
We responded:
"So glad Evelyn could help today, she truly is a wonderful part of our team!"
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Michaele Aguilar

August 23, 2024

5  out of  5
rating by Michaele Aguilar
"Been with State Farm for little over a year and have had nothing but awesome experience. Evelyn made everything so easy by phone. By far the best and nicest people to talk to!"
We responded:
"Thank you Michaele for the 5 star review, we appreciate your business!"
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Heather Mellott

August 23, 2024

5  out of  5
rating by Heather Mellott
"This team is truly dedicated to serving others with hard work and generosity. After the tornado in Temple, they provided hot meals to countless people left without power, bringing much-needed relief during a challenging time. It’s heartwarming to see businesses step up and support the community in such meaningful ways!"
We responded:
"Thank you Heather for this 5 star review! We live to be a good neighbor and help the community any way we can!"
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JoAnna Starr

August 23, 2024

5  out of  5
rating by JoAnna Starr
"Mikayela was knowledgeable and very helpful. Use this office for all your insurance needs!"
We responded:
"Thank you JoAnna for this review, it's great to hear that Mikayela was able to help today!"
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Kendrick Jones

August 23, 2024

5  out of  5
rating by Kendrick Jones
"Taryn was extremely helpful in assisting me with all my insurance needs."
We responded:
"Kendrick, thank you for your wonderful review! I'm glad to hear that Taryn was able to assist you with all your insurance needs. We appreciate your feedback and look forward to helping you in the future. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Aeon. Held

August 23, 2024

5  out of  5
rating by Aeon. Held
"Great customer service"
We responded:
"Thank you, Aeon, for your review. I'm glad you appreciated our customer service. If you need any further assistance, feel free to reach out. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Courtney Balencia

August 23, 2024

5  out of  5
rating by Courtney Balencia
"For Mikayela — she’s amazing!"
We responded:
"Courtney, thank you for your review. We're glad to know Mikayela provided you with such excellent service. If you need any further assistance, our office is here to help. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Michael Q

August 23, 2024

5  out of  5
rating by Michael Q
"Amazing people and the best customer service."
We responded:
"Michael, thank you for your kind words. I'm glad you had a positive experience with our team and appreciated the customer service. We're here for any future needs or questions you may have. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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gabriel aguilar

August 22, 2024

5  out of  5
rating by gabriel aguilar
"Evelyn made the claims process easy when we experienced the tornado and hail storm. She has even helped me go over all of my coverages to make sure I had the right ones for my needs."
We responded:
"Gabriel, thank you for your positive review! I'm glad Evelyn was able to make the claims process easy for you during the tornado and hail storm. It's great to know she helped you review your coverages to ensure they met your needs! If you have any further questions or need assistance, feel free to reach out. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Kiana Wasson

August 22, 2024

5  out of  5
rating by Kiana Wasson
"Mikayela Delve"
We responded:
"Kiana, thank you for the 5-star rating! We're happy Mikayela provided you with excellent service. If you need any further assistance, our office is here to help. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Ben Rogers

August 22, 2024

5  out of  5
rating by Ben Rogers
"Taryn Lord was amazing help. super professional all around a great experience"
We responded:
"Ben, thank you for your review. I'm glad to hear that Taryn provided you with such professional and helpful service. We appreciate your feedback and look forward to assisting you with any future needs. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
Profile photo of Kene Ellis

Kene Ellis

August 22, 2024

5  out of  5
rating by Kene Ellis
"Taryn did a great job helping me choose the perfect policy for my life insurance! Call Taryn for all your insurance needs! She doesn't disappoint!"
We responded:
"Thank you Kene"