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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Josiah Lara

June 11, 2025

5  out of  5
rating by Josiah Lara
"Great service!"
We responded:
"Thank you, Josiah! I'm happy to know you received great service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Jeffrey Larson

June 10, 2025

5  out of  5
rating by Jeffrey Larson
"Well I had a couple phone calls with State farm today. The first one was really disappointing and so disappointing I almost canceled my insurance. But then I got to speak with Emily. Emily was amazing and if I was her boss I would give her a raise right away. Employees like Emily really are the best customer service a person could ever want. I was convinced that I was going to have to cancel my insurance and switch to a different company. And Emily quickly within seconds found the problem solved it and actually went above and beyond the call of duty and made me feel like I would want to be a customer for life. She really was amazing. Thank you Emily and thank you State farm for having such an awesome employee like Emily."
We responded:
"Thank you, Jeffrey, for sharing your experience. I'm glad Emily was able to turn things around for you and provide such exceptional service. Her dedication to resolving your issue and ensuring your satisfaction is truly commendable. If you have any more questions or need assistance in the future, please don't hesitate to reach out to our office. We're here to help!"
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minescrub gameing

June 9, 2025

1  out of  5
rating by minescrub gameing
"Great agent, crappy company Agent will fight for you but the company will drop you of you use it more than a few times even if it's once a year for roadside and also screwed me over on things my family did even though they shouldn't be connected to my account at no point"
We responded:
"I appreciate your feedback. I hate getting a one star review but appreciate the recognition that we did everything we could on our end. Unfortunately State Farm underwriting makes decisions on the policy renewals that I do not get a vote on. We are currently coming off of a harder underwriting cycle where more cancelations are happening after multiple claims occur in a household. I do appreciate your feedback and ask that you keep us in mind in the future. I know we recently won back two people who were canceled 6 months ago and underwriting allowed them back to state farm. Here if I can help before cancelation and would love to have you back - Shaffin W."
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Noora Assem

June 3, 2025

5  out of  5
rating by Noora Assem
"Pleasant, helpful and on the ball. Couldn't ask for more in an agent."
We responded:
"Noora, thank you for your feedback! I'm happy to know you enjoyed working with us. If you ever need anything else, feel free to reach out. Thanks for choosing our office!"
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Brenton Alves

May 31, 2025

5  out of  5
rating by Brenton Alves
"Needed to add a vehicle to my policy asap in order to get it inspected & licensed for a trip. Haley was literally a step ahead of me when I input my information online. By the time I called to speak with someone, she was ON IT!! Fast, friendly, knowledgeable & did I say fast, friendly & knowledgeable? I couldn’t believe how quickly she had my paperwork ready to print & be done!"
We responded:
"Thank you for your review, Brenton! I'm happy to hear that Haley was able to assist you so efficiently and get everything sorted out for your trip. It's great to know she provided such fast and friendly service. If you need anything else, feel free to reach out!"
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George Coalston

May 30, 2025

5  out of  5
rating by George Coalston
"Evelyn Aguilar is 100% top notch, she took care of all the Insurance to cover our 2025 Keystone Fifth Wheel with No Problem, very Professional."
We responded:
"Thank you for your review, George! I'm happy to hear that Evelyn provided such professional service and took care of your insurance needs for the Keystone Fifth Wheel. We’re here to help with any future questions or needs!"
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John Abney

May 30, 2025

5  out of  5
rating by John Abney
"Shopped almost every insurance. State Farm gave me a great deal. Im saving about $3-$400 every six months. Kolby is excellent, her knowledge of the business is huge. She's quick, gets things done! You can tell from her tone and attitude she loves what she's doing. They are a good team."
We responded:
"Thank you for your review, John! I'm happy to hear that you found a great deal with us and are saving money. Kolby is indeed a valuable part of our team, and I'm glad her dedication made a positive impact on your experience. We appreciate your kind words about our team! If you need anything else, feel free to reach out."
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Sehrena D

May 29, 2025

5  out of  5
rating by Sehrena D
"Kolby was amazing! She gave me everything I asked for in car insurance and let me know there’s other options available for me if I decide I want them in the future. Will definitely recommend them for sure!"
We responded:
"Thank you, Sehrena! I'm glad to hear that Kolby was able to provide you with the insurance options you needed. It's wonderful to know you're considering recommending us. If you need further assistance, feel free to reach out anytime!"
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Ronald Johnson

May 27, 2025

5  out of  5
rating by Ronald Johnson
"Hello, I needed renters insurance. I tried other agencies and was left confused, until State Farm contacted me. My agent "Kolby" made it easy and I got what I needed."
We responded:
"Thank you, Ronald, for sharing your experience! I'm glad to hear that Kolby was able to make the process easy and help you find the insurance you needed. We appreciate your feedback and are here to assist with any future questions or needs."
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吳翊慈

May 27, 2025

5  out of  5
rating by 吳翊慈
"Mikayela was super professional and helpful for all the questions I have related to all my insurance plans! She was also really good at suggesting the insurance products I need for my current state of life."
We responded:
"Thank you so much for your feedback! I'm glad to hear that Mikayela was able to assist you with your insurance plans and provide valuable suggestions tailored to your needs. We appreciate your trust in us and are here to help with any future questions or needs you may have!"
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Kandi Wallace

May 26, 2025

5  out of  5
rating by Kandi Wallace
"Very kind and helpful. Got me a great, more like amazing rate on my vehicles. Thank the Lord for allowing me to find them. Everyone should check them out. Honestly great people."
We responded:
"Thank you, Kandi, for your wonderful feedback! I'm glad to hear that you found our team kind and helpful, and that we could secure an amazing rate for your policies. Your recommendation means a lot to us. If you ever have any questions or need further assistance, please feel free to reach out."
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Ian McLaggan

May 21, 2025

5  out of  5
rating by Ian McLaggan
"What an excellent job, proficient, professional, and a wonderful personality. Thank you Allison"
We responded:
"Thank you, Ian, for your fantastic feedback! I'm glad to hear that Allison's proficiency and professionalism made such a positive impression. Her wonderful personality truly shines in her work."
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kyle caldwell

May 19, 2025

5  out of  5
rating by kyle caldwell
"Great customer service, looking forward to doing business with this company."
We responded:
"Hey Kyle, thanks a lot for the awesome review! We're really happy you had a great experience with our customer service. Looking forward to doing business with you too! If you ever need anything, just let us know. - Shaffin Wegener - State Farm Insurance Agent, Temple, TX"
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Cherish Rose Martin

May 16, 2025

5  out of  5
rating by Cherish Rose Martin
"I go to Haley Menges like most people go to their hair dresser or primary care provider or dentist. This girl has helped me with every single insurance question, change, and document. She is so kind, knowledgeable, and patient. Very, very patient. Thank you, Haley, for all the time, money, and frustration that you’ve saved me - and continue to save me."
We responded:
"Thank you, Cherish, for sharing your experience! I'm glad to hear that Haley has been such a valuable resource for you. Her kindness, knowledge, and patience truly make a difference. We're grateful to have her on our team, and we're here to assist you with any future insurance needs or questions!"
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martha lawson

May 7, 2025

5  out of  5
rating by martha lawson
"If you're in need of new insurance, look no further. Kolby went above and beyond to find the best plan for my home and auto. She was very professional, knowledgeable and friendly. She is very passionate about her job. And most importantly, I now have more coverage and I'm saving $$$. My thanks to Kolby for working hard for me and putting my needs first."
We responded:
"Thank you, Martha, for your wonderful feedback! I'm delighted to hear that Kolby was able to assist you in finding the best plan for your insurance needs. Her dedication and passion truly shine through in her work. It's fantastic that you're enjoying more coverage and saving money. If you have any further questions or need assistance, please don't hesitate to reach out."
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Julia Bowman

May 1, 2025

5  out of  5
rating by Julia Bowman
"They are very helpful to get me what I needed"
We responded:
"Thank you, Julia, for your kind words! I'm glad we could assist you in getting what you needed!"
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Julia Bowman

May 1, 2025

5  out of  5
rating by Julia Bowman
"Very helpful"
We responded:
"Thank you, Julia, for your kind words! I'm glad to know you found our service helpful!"
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Christopher Hart

April 30, 2025

5  out of  5
rating by Christopher Hart
"I have used this State Farm branch for over 3 years. They are very helpful! Mikayela was very responsive and attentive to getting my rv policy done!"
We responded:
"Hey, Christopher! It’s been such a pleasure having you with us for the last three years. Mikayela truly appreciates the shoutout—she’s dedicated to making sure our customers have insurance that fits their unique needs and lifestyle. I'm glad she could assist with your RV policy, and we can't wait to hear about the adventures you’ll have with it! Thanks again for your continued trust in us."
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John Barton Sr

April 21, 2025

5  out of  5
rating by John Barton Sr
"This agency is always on top of things.. always a friendly voice on the other end of a phone call and very attentive to the customer's needs! Like all the folks that work with Mr Wegener, Ms Mikayla stepped to the plate and answered all my questions.. Even laughed at a couple bad jokes!"
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to know that our team, including Mikayla, could provide you with attentive service and a friendly experience. It's great to hear that we could bring a smile to your face, even with a few jokes! If you have any more questions or need any other assistance, feel free to reach out."
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Willie Dance

April 18, 2025

5  out of  5
rating by Willie Dance
"Kolby was very helpful in setting up my insurance plans and explaining my home owners insurance details."
We responded:
"Thank you, Willie, for sharing your experience! I'm happy to hear that Kolby was able to assist you with setting up your insurance plans and providing clear explanations about your insurance. Our team is here to help, so feel free to reach out if you have any more questions or need further assistance."
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olga Jeffrey

April 15, 2025

5  out of  5
rating by olga Jeffrey
"I want to thank Mikayela for helping me with all the questions I had as I searched for new homeowners insurance. She took the time to answer my questions and didn’t my my repeated phone calls. Thank you for helping me have great trust in State Farm. Olga Jeffrey"
We responded:
"Thank you, Olga, for sharing your experience! I'm happy to hear that Mikayela was able to assist you with all your questions and provide the support you needed during your search for new insurance. It's wonderful to know that her efforts have helped you feel confident in our services. If you have any more questions or need further assistance, please don't hesitate to reach out."
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Danny Johns

April 3, 2025

5  out of  5
rating by Danny Johns
"I had rhe pleasure of working with Mikayela today. She was respectful, knowledgeable, friendly, and helpful. In a word - awesome. Thank you for your time, Mikayela!"
We responded:
"Thank you, Danny, for sharing your experience! I'm glad to hear that Mikayela provided such respectful and knowledgeable service. We're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out!"
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Zipporah Bible

March 31, 2025

5  out of  5
rating by Zipporah Bible
"Koby was very sweet, and helpful. This was my first experience with a new car and getting insurance. She was patient, and answered every question precisely. The process was smooth and I came out with a great price! Thank u again Koby!"
We responded:
"Thank you, Zipporah, for sharing your experience! I'm happy to hear that Koby was able to assist you with your new insurance. Her patience and attention to detail are truly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Gilbert Batad Morta

March 28, 2025

5  out of  5
rating by Gilbert Batad Morta
"I had an excellent experience with State Farm Insurance with Miss Kolby and Shaffin for both my home and auto insurance. The team was incredibly accommodating, taking the time to answer all my questions and ensuring I got the best coverage for my needs. Their professionalism and friendly service made the entire process smooth and stress-free. I highly recommend them to anyone looking for reliable and affordable insurance!"
We responded:
"Thank you, Gilbert, for sharing your positive experience with us! I'm happy to hear that our office could assist you with your insurance needs. Our team is committed to providing accommodating and professional service, and it's great to know we made the process smooth for you. If you have any questions or need further assistance, please feel free to reach out. Your recommendation means a lot to us!"
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Judy Guenther

March 28, 2025

5  out of  5
rating by Judy Guenther
"I have been working with Kolby and she has been awesome to work with and help me with homeowner insurance. I would recommend her and State Farm all day long"
We responded:
"Thank you, Judy, for sharing your experience! I'm glad to hear that Kolby has been so helpful with your insurance needs. Your recommendation means a lot to us. If you ever have more questions or need assistance, we're here to help!"