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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Darrell Tate

Darrell Tate

March 18, 2026

5  out of  5
rating by Darrell Tate
"Haley has taken care of me and my many different insurance situations for years. My personal vehicles, work vehicles and my toys. 😆 Thanks for always being willing to help me get the best rate Haley! 🌹"
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DIANA MORENO

March 18, 2026

5  out of  5
rating by DIANA MORENO
"Very helpful and gave me several savings and options"
Profile photo of Colton Brim

Colton Brim

March 17, 2026

5  out of  5
rating by Colton Brim
"Dana is a very knowledgeable asset to your team. She is friendly and easy to talk to aswell. She deserves a raise and a better office."
We responded:
"Thank you, Colton, for your wonderful feedback! I'm delighted to hear that Dana has made such a positive impression with her knowledge and friendly demeanor. We truly value her contributions to our team. If there's anything else we can assist you with, feel free to reach out anytime!"
Profile photo of Lina Alba Villarreal

Lina Alba Villarreal

March 16, 2026

5  out of  5
rating by Lina Alba Villarreal
"An excellent insurance company. The personal attention you receive from the agents is something you don't see happen often anymore. Try a quote with this agency, and you'll see the best quote that fits your needs. I recomend you talk to Haley, she's the best."
We responded:
"Thank you for your wonderful review, Lina! I'm happy to hear that you appreciated the personal attention from our agents. Haley will be delighted to know she made such a positive impression. We're always here to help with any insurance needs you might have. Thanks for choosing us!"
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alextaylor230

March 16, 2026

5  out of  5
rating by alextaylor230
"Mike was a great help with getting our new home insured, canceling the previous policy, and getting everything set up."
We responded:
"Thank you! I'm glad our team could assist with your insurance needs and ensure a smooth transition. We're here for any future assistance you might need. Let us know if there's anything else we can do for you!"
Profile photo of Iris Dussault

Iris Dussault

March 14, 2026

5  out of  5
rating by Iris Dussault
"Best customer service, efficient with handling claims. I would recommend this agents office for all of your insurance needs."
We responded:
"Thank you, Iris! I'm happy to know you found our customer service and claims handling efficient. Your recommendation means a lot to us. If you ever need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Mary C Smith

Mary C Smith

March 12, 2026

5  out of  5
rating by Mary C Smith
"Haley is so personable and so easy to talk with. She reviewed my auto policy very succinctly going over each part in a way that was easy to understand! I honestly am so thankful for the personal attention I receive from SHAFFIN WEGENER State Farm Insurance! Thank you Haley❣️"
We responded:
"Thank you for your wonderful feedback, Mary! I'm delighted to hear that Haley made your experience with us so positive and clear. We truly value the personal attention we provide to our customers. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Leisha Mosley

March 9, 2026

5  out of  5
rating by Leisha Mosley
"I’m very pleased with State Farm. My rates are great and they respond quickly."
We responded:
"Thank you, Leisha! I'm happy to know you're satisfied with our service and rates. Quick responses are important to us, and I'm glad we could meet your expectations. Let us know if there's anything else we can assist you with!"
Profile photo of Debby

Debby

March 5, 2026

5  out of  5
rating by Debby
"Michael H. was super nice helping me get through an online signature form. Thank you Michael , you made my day!"
We responded:
"Thank you for your review, Debby! I'm happy to hear that Michael was able to assist you with the online signature form. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Nubbs

March 3, 2026

1  out of  5
rating by Nubbs
"Keeps blowing up my phone during my sleeping hours because God forbid I got a quote from here."
We responded:
"We’re sorry if our calls have felt disruptive. That is certainly not our intention. Our team only reaches out between 9:00 a.m. and 5:30 p.m., and we’ve simply been trying to connect regarding a quote that was requested. We understand that timing doesn’t always line up perfectly and apologize for any inconvenience this may have caused. If you’d prefer a different way to connect or would like us to pause outreach, just let us know and we’ll be happy to update our records."
Profile photo of Suzanne Franks

Suzanne Franks

March 3, 2026

5  out of  5
rating by Suzanne Franks
"Taylin was absolutely great walked me thru the whole process for my auto insurance I had questions and she answered them in language I understood"
We responded:
"Thank you, Suzanne! I'm happy to hear that Taylin was able to guide you through the auto insurance process and answer your questions clearly. Our team is dedicated to making sure you have a smooth experience. If you need anything else, feel free to reach out!"
Profile photo of Armando Garcia

Armando Garcia

March 3, 2026

5  out of  5
rating by Armando Garcia
"Michael H. Was very helpful. He addressed my problem and had helpful answers that made feel like he cared. He did a great job helping me."
We responded:
"Hey, Armando! We’re so glad Michael was able to address your problem and provide answers that showed how much he cared. It’s wonderful to hear he did a great job helping you and made the experience a positive one. Thank you for taking a moment to share your experience with us."
Profile photo of Laura Fordyce

Laura Fordyce

February 27, 2026

5  out of  5
rating by Laura Fordyce
"Michael was amazing and helped me understand my coverage. Nicest people ever!"
We responded:
"Thank you, Laura! I'm glad you had a positive experience with our team and found the coverage explanation helpful. We appreciate your feedback and are always here to assist with any questions or needs. Let us know if there's anything else we can do for you!"
Profile photo of Joey Marquez

Joey Marquez

February 25, 2026

5  out of  5
rating by Joey Marquez
"I would like to say that Dana was a big help. I was having issues with providing proof of Declaration for my job and after countless tries Dana was there to help get everything that I needed. Her and the staff at State Farm were great."
We responded:
"Hey, Joey! Thank you for sharing your experience and for recognizing Dana for stepping in to help with the proof of Declaration you needed for your job. We’re so glad she was able to sort everything out after the back and forth and that our State Farm team provided the support you were looking for."
Profile photo of Mike H

Mike H

February 19, 2026

5  out of  5
rating by Mike H
"Very helpful"
We responded:
"Thank you, Mike! I'm happy to know you had a positive experience with our office. We’re always here to assist with your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Nathan Giffin

Nathan Giffin

February 17, 2026

5  out of  5
rating by Nathan Giffin
"After shopping around for the best car insurance quote and Kolby with State Farm had it. The wonderful conversation was a bonus. I’d definitely recommend working with her. -Nathan"
We responded:
"Thank you, Nathan! I'm happy to hear that Kolby provided you with a great quote and a wonderful conversation. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Hailee Himple

Hailee Himple

February 14, 2026

5  out of  5
rating by Hailee Himple
"I have been pondering getting life insurance and the team at Shaffin Wegener State Farm helped me truly understand all of my options and what would be most beneficial for my family. It’s never fun thinking or talking about these things but Micheal and Shaffin were so knowledgeable and gave me peace of mind while being respectful, courteous and kind. I appreciate them sharing their knowledge while keeping my own personal and family needs at the forefront of their mind. Thank you!"
We responded:
"Thank you, Hailee, for your thoughtful review! I'm happy to hear that we could assist you in understanding your insurance options and provide peace of mind. Your family's needs are always our priority. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Colton Vasut

Colton Vasut

February 12, 2026

5  out of  5
rating by Colton Vasut
"Taylin got me set up in under 20 mins and was super helpful in getting me the lowest rates possible with full coverage for my new car. Thanks Taylin!"
We responded:
"Colton, thank you for sharing your experience! I'm happy to know you received efficient service and found excellent rates for your new car. If there's anything else you need, just let us know!"
Profile photo of Clementine Kelly

Clementine Kelly

February 6, 2026

5  out of  5
rating by Clementine Kelly
"Since I've been with my insurance company State Farm. I have been getting great service. The people are so friendly helpful. Courteous. And very easy to talk to I love them."
We responded:
"Clementine, thank you for your wonderful feedback! I'm happy to know that you've been receiving great service from our team. We strive to be friendly, helpful, and courteous, and it's great to know we're meeting your expectations. If you ever need anything else, just let us know!"
Profile photo of karl roberson

karl roberson

February 4, 2026

5  out of  5
rating by karl roberson
"Awesome firm have been with them for over 10 years Mike who’s new to the time make it seems he’s been there for years the entire staff always help me with the utmost professionalism 😇🙏🏾"
We responded:
"Thank you, Karl! I'm happy to hear that you've had such a positive experience with us for over a decade. It's great to know that our team have been providing you with professional service. We appreciate your loyalty and are always here to assist you!"
Profile photo of Robert Celli

Robert Celli

February 4, 2026

5  out of  5
rating by Robert Celli
"Today I had a chat with Taylin concerning adding back Umbrella Insurance to my policy. Taylin was knowldgeable, pleasant, and helpful. She took the time to look for all options to minimize the additional cost. She was also empathetic with my situation. I decided to add back the Umbrella policy. Thank Taylin."
We responded:
"Thank you Robert. I agree Kolby is amazing and I'm so glad we could win your business. Please reach back out if you need anything at all."
Profile photo of Trace McDonald

Trace McDonald

January 31, 2026

5  out of  5
rating by Trace McDonald
"Great customer service, responsive, friendly and helpful. They had very competitive pricing as well."
We responded:
"Thank you, Trace! I'm happy you found our customer service responsive and friendly. It's great to know our pricing met your expectations too. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
Profile photo of Sheryl Delano

Sheryl Delano

January 30, 2026

5  out of  5
rating by Sheryl Delano
"Taryn worked with me to find lower prices for auto and property insurance by providing several quotes. She was very responsive to my questions and helped me understand all options available. I highly recommend Taryn Lord!"
We responded:
"Thank you, Sheryl! I'm happy to hear that Taryn was able to assist you with finding competitive rates and answering your questions. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Tom Brahem

Tom Brahem

January 30, 2026

5  out of  5
rating by Tom Brahem
"Very professional."
We responded:
"Thank you, Tom! I'm happy to know you found our service professional. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Profile photo of Amy DeLeon

Amy DeLeon

January 30, 2026

5  out of  5
rating by Amy DeLeon
"The representative was very helpful plus they are cheaper than any other insurance place we have gone with. Thank u so much for your help and being so friendly as well. I would highly recommend them if you are looking for insurance."
We responded:
"Thank you, Amy! I'm happy to hear that our representative was able to assist you and that you found our rates competitive. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"