Reviews
State Farm® Agent Shaffin Wegener
Our customers are the center of our universe and we're grateful for them.
If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Kimberly Donner
October 26, 2026
"Kolby and Michael were amazing. Helping me cut my insurance by more than half all while keeping the same coverage. Can't go wrong with either one of them!! Will definitely recommend the both. Thank you for the patience and understanding."
"Kimberly, thank you for sharing your experience. We are so glad Kolby and Michael helped reduce your insurance cost while keeping your coverage and that their patience made a difference. Your recommendation means a lot to us."
susan travis
October 23, 2026
"Taryn made getting new insurance painless. She offered several different options. Would recommend"
"Susan, thank you for the five-star review. We are glad Taryn simplified the process and presented several options for you. We appreciate your recommendation and look forward to helping you again."
Fernando Chavira
October 22, 2026
"Ez to deal with. Real helpful and good person"
Brenda Chafton
October 22, 2026
"Great service and easy transition"
"Brenda, we appreciate you sharing that the service and transition were smooth. Hearing this really brightens our day, and the team will be pleased to know their efforts helped. We look forward to assisting you again."
Glenda Reeves
October 22, 2026
"Michelle was Awesome!"
"Glenda, thank you for the five-star review. We are so happy Michelle made your visit awesome. We will share your compliment with her and the team. We appreciate you taking the time to let us know."
Rosie Bane
October 21, 2026
"Mrs Kolby was the sweetest and very helpful young lady I’d recommend her and her husband to anyone."
"Rosie, thank you for the glowing review and recommendation. We are so pleased Mrs Kolby and her husband were so sweet and helpful, and we will make sure they see your kind words. We appreciate you sharing your experience."
Karla Blakeney
October 20, 2026
"Very easy to talk to and was very easy to go through the process of getting my insurance done. Definitely recommend to anyone and everyone."
Jordan Valencia
October 20, 2026
"Haley was super helpful and friendly the whole time, a wonderful customer service experience."
"Jordan, thank you for your four-star review. We're glad Haley was friendly and helpful and that you had such a positive customer service experience. We will make sure her great work is acknowledged. We appreciate you letting us know."
Ross Pool
October 15, 2026
"Friendly, Engaging staff whom gave a smooth and easy to understand explanation of services"
"Ross, thank you for your kind feedback. We're glad our team was friendly, engaging, and provided a clear, easy-to-follow explanation of our services. We will share your praise with the staff. We look forward to assisting you again."
daryl delano
October 14, 2026
"We switched to State Farm and they could not get our billing correct. They also started out our policy with a vin number to another vehicle that did not belong to us and we did not provide. This has been the most confusing and frustrating experience I’ve ever had with an insurance agent."
"Hi Daryl, so sorry to see you had a frustrating experience with our office. I was able to review your account and show you started the policy online. I do show a former staff member did make a mistake on the vin # when she added a vehicle for you. She is no longer employed at my office. Regarding your refund I show that we cancelled the policy per your request. All refunds are handled directly with State Farm corporate, we put the request in and they handle prorating and refunding the money as they take and hold all premiums. If you still have concerns regarding your experience please give me a call directly and I will be happy to address anything to do with my office or staff. We wish you well and I do apologize she mistyped the vin # on your added vehicle."
James Gilbert
October 14, 2026
"Michael Herbert is well knowledgeable with all of my questions! He was overall a great helpful agent, I enjoyed his conversation on making things easy to understand.
Sincerely,
James Gilbert"
"James, thanks for the five-star feedback. We are pleased Michael Herbert answered your questions clearly and helped in a way that worked for you. We will share your praise with him and appreciate you taking the time to write this."
Rich
October 13, 2026
"Spoke with Mike H. Heckuva nice guy, knowledgeable, did a great job! Will recommend him to anyone & everyone else I know"
"Rich, we appreciate your great feedback. We're glad Mike H. was friendly and knowledgeable and that you had such a positive experience. We'll pass along your compliments and thank you for recommending him to others."
Julia Mirabel
October 13, 2026
"Michael at State Farm was amazing! He was very helpful, professional, and made the whole process quick and easy. He answered all my questions and made sure I understood everything. Highly recommend working with him!"
"Thank you, Julia, for the five-star review. We are glad Michael made the process smooth and took the time to answer all your questions. Your recommendation means a lot and we will share your praise with him. We appreciate you choosing us and look forward to helping you again."
Kirby Pop Star
October 12, 2026
"Excellent service and clear communication, no hassles and honesty, easy process and great customer service, I recommend it to everyone who is looking for auto and home insurance. Mr. Palacio."
J Kratzer
October 9, 2026
"Micheal H. At State Farm got me insurance. He's an Army vet and good dude. If you get State Farm insurance ask for him!"
"J Kratzer, thank you for the five-star review and for recommending Micheal H. We are glad he helped you secure insurance and appreciate you highlighting his service and Army background. We will share your kind words with him and are grateful you chose us."
Jessica Burns
October 8, 2026
"I spoke with Mike yesterday regarding my policies. He’s very informative and explained everything to where I can understand. Thanks Mike !"
"Thank you for trusting us with your insurance we appreciate you Jessica!"
Codzzz
October 7, 2026
"Micheal Herbert got me a great deal on insurance. Highly recommend speaking with him. Quick and easy service!"
"Codzzz, thank you for sharing your experience. We are glad Micheal Herbert helped you secure a great insurance deal and that the process was quick and simple. We appreciate your recommendation and will let him know you valued his help."
Ann Johnson
October 6, 2026
"I can't thank Michael Herbert enough for his help and patience in helping me to navigate this very challenging process. I have very limited computer skills
THANK YOU!!! MICHAEL"
"Ann, we appreciate you sharing this. We're glad Michael's patience and guidance helped you navigate a challenging process despite limited computer skills. We will pass along your thanks to him. Thank you for trusting us."
Enrique De Leon Jr
October 2, 2026
"Excellent experience! worked with Michael Herbert very knowledgeable and informative rep. Very happy with what I got and mostly due to Michael help and knowledge. Very grateful and happy thanks again🙏"
"Enrique, thank you for the wonderful feedback. We are thrilled Michael's expertise and guidance made your experience so positive. We will pass along your kind words to him and appreciate you choosing us. We look forward to assisting you again."
Jason Baker
September 29, 2026
"Very good service and very helpful."
"Jason, we're glad our team could be helpful and provide a great experience. Hearing this lifts everyone's spirits. We appreciate your feedback and look forward to assisting you again."
Dorathy Felberg
September 29, 2026
"Michael was very helpful in me making my decision to go with State Farm versus different companies that I had gotten quotes from, he was Professional, patient, and insured me that what I was doing was a good choice. I’m glad Michael helped me go to State Farm insurance."
"We appreciate you sharing this, Dorathy. It is wonderful to hear Michael's professionalism and patience helped make your decision easier and gave you confidence in choosing State Farm. Thank you for trusting us, we look forward to assisting you again."
Carole J. Hlavinka
September 28, 2026
"Competitive rates that offer huge savings. Switching is easy and the customer service is great. So glad I switched!"
"Carole, thank you for the great review. We're glad our competitive rates and easy switching delivered sizable savings and that our team provided service you appreciated. We value your trust and look forward to helping you again."
Ms. Tania
September 25, 2026
"It was a joy doing business with Michele! She made the process easy and efficient!"
"Ms. Tania, thank you for the kind review. We are delighted Michele kept the process straightforward and efficient. It means a lot to know the experience was a joy for you. We appreciate your trust and look forward to helping again."
Ashley Hill
September 24, 2026
"Micheal was fantastic! He kept checking in on me while reviewing policy’s, was patient when I decided to postpone our policy and answered all my questions when it came time to enroll. Bonus, our policy is even cheaper with State Farm ! Thank you !"
"Ashley, thank you for taking the time to write this. We are so glad Micheal was patient, stayed in touch while you reviewed options, and answered your questions. It is great to hear your policy ended up more affordable. We appreciate your feedback and look forward to assisting you again."
Destiny Lee
September 23, 2026
"Great customer service care from Taylin!!"
"Thank you, Destiny! I'm glad you received excellent customer service. Our team is committed to providing a positive experience for everyone. If you need anything else, just let us know!"