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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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rosemary hadivincheh

March 7, 2025

5  out of  5
rating by rosemary hadivincheh
"Ok first of all Kolby texted me and I called her back. And she was a miracle from heaven .I was looking to change my Insurance because it was ridiculous what they were charging me. So she gave me a good deal. So guess what I canceled my current Insurance and got with Statefarm. Thank you Kolby you are a lifesaver. This is Rosemary Hadivincheh."
We responded:
"Thank you so much, Rosemary, for sharing your experience! I'm delighted to hear that Kolby was able to assist you in finding a better insurance deal. It's wonderful to know that you chose to switch to State Farm. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Rosa Puglisi

March 5, 2025

5  out of  5
rating by Rosa Puglisi
"I called and spoke with Haley Menges. She patiently walked me through all the different options that I had to add a new vehicle we just bought to our existing contract. We were able to find the best and least expensive option to add this vehicle. She was kind and understanding and put up with the multiple questions that I had. She made me feel like a VIP. Thank you Haley for all you do. State Farm is lucky to have someone like you. 💐Rosa Puglisi"
We responded:
"Thank you, Rosa, for sharing your experience! I'm so happy to hear that Haley was able to assist you with updating your policy. Her patience and understanding truly make her an asset to our team. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Mahoganie Jewel

February 27, 2025

5  out of  5
rating by Mahoganie Jewel
"My rep Mikayela is great! I love the customer service and how polite my rep is when reaching out to send reminders. I had issues getting logged into the app and with her help I was able to easily log in which will make my payments easier to make going forward! Thx again Mikayela!"
We responded:
"Hi Mahoganie thank you so much for your review. We try to bring a new experience to help with insurance. I'm so glad you can recommend us and appreciate you trusting us with protecting you. Please let us know if you need anything!"
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Tomas Serrano Vargas

February 26, 2025

5  out of  5
rating by Tomas Serrano Vargas
"Mikayela Delve, Customer Service Representative - is kind and very knowledgeable. She helped me to get a quote and explain with a lot of details everything. She listened to my questions and was very patient"
We responded:
"Thank you, Tomas, for sharing your experience! I'm happy to hear that Mikayela provided you with such detailed and patient assistance. Her dedication to helping you understand everything is truly appreciated. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
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Bruce Haywood

February 25, 2025

5  out of  5
rating by Bruce Haywood
"Outstanding. Great talking with Machaela. Ever need answers. We always enjoy talking with her, if she doesn't know an answer she always finds the best one...she's a definitely a keeper"
We responded:
"Thank you, Bruce, for your wonderful feedback! I'm delighted to know that Machaela has been so helpful and enjoyable to talk with. Her dedication to finding the best answers truly makes her a valuable part of our team. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help!"
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Al Luna

February 21, 2025

5  out of  5
rating by Al Luna
"Dropped by the new home office of Shaffin Wegener today, local State Farm insurance agent in Temple, Texas. Kolby Wegener provided me with a quote for auto & rent insurance. Their rate was almost $200 less than what Progressive was going to charge me to renew (6 months). If you looking for friendly and honest help for auto insurance, I strongly recommend calling them!"
We responded:
"Thank you, Al, for visiting our new home office and sharing your experience! I'm glad Kolby was able to assist you with a quote that offered significant savings. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Stacy Saunders

February 20, 2025

5  out of  5
rating by Stacy Saunders
"⭐⭐⭐⭐⭐ I recently switched to State Farm and had the pleasure of working with Alyson—she has been absolutely fantastic! From the very first conversation, she was friendly, knowledgeable, and truly took the time to understand my needs. She made the entire process seamless, answered all my questions with patience, and found the best coverage at a great rate. It’s clear that she genuinely cares about her clients, which is rare to find. If you’re looking for an agent who is responsive, professional, and goes above and beyond, I highly recommend Alyson! Let me know if you’d like any tweaks!"
We responded:
"Thank you, Stacy, for sharing your experience! I'm happy to hear that Alyson made your transition to State Farm smooth and enjoyable. Her dedication to understanding your needs and providing excellent service is truly commendable. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Jeffrey Larson

February 14, 2025

5  out of  5
rating by Jeffrey Larson
"Well ahead a couple phone calls with State farm today. The first one was really disappointing and so disappointing I almost canceled my insurance. But then I got to speak with Emily. Emily was amazing and if I was her boss I would give her a raise right away. Employees like Emily really are the best customer service a person could ever want. I was convinced that I was going to have to cancel my insurance and switch to a different company. And Emily quickly within seconds found the problem solved it and actually went above and beyond the call of duty and made me feel like I would want to be a customer for life. She really was amazing. Thank you Emily and thank you State farm for having such an awesome employee like Emily."
We responded:
"Thank you, Jeffrey, for sharing your experience. I'm glad Emily was able to turn things around for you and provide such exceptional service. Her dedication to resolving your issue and ensuring your satisfaction is truly commendable. If you have any more questions or need assistance in the future, please don't hesitate to reach out to our office. We're here to help!"
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Julie Harrison

February 13, 2025

5  out of  5
rating by Julie Harrison
"Outstanding response today from Evelyn when I had a question about renewal of auto and home policies. Evelyn answered my questions so clearly, she took the time to explain and to ensure I understood. This is what sets your agency apart from many others. Thank you Evelyn !"
We responded:
"Thank you Julie"
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Rhonda Folsom

February 12, 2025

5  out of  5
rating by Rhonda Folsom
"The staff was very helpful and friendly. They answered all my questions and looked for discounts for me."
We responded:
"Thank you, Rhonda, for your wonderful feedback! I'm glad to hear that our team was helpful and friendly during your visit. It's great to know they were able to answer all your questions and find discounts for you. If you have any more questions or need assistance in the future, feel free to reach out."
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Sarah Romer

February 5, 2025

5  out of  5
rating by Sarah Romer
"Haley was amazing! She made the process really simple and got me a super low price. Highly recommend State Farm!"
We responded:
"Thank you, Sarah! I'm glad to hear that Haley made the process easy for you and secured a great rate. Your recommendation means a lot to us."
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Janet Quandt

February 4, 2025

5  out of  5
rating by Janet Quandt
"I was recommended to this agency by a relative, and upon my initial call, I experienced exceptional customer service. Alyson demonstrated great attentiveness to my requirements, addressing both my auto and homeowners insurance needs. Throughout the conversation, I was never placed on hold, as the call connected directly to the office, ensuring a comprehensive discussion."
We responded:
"Thank you, Janet, for sharing your experience! I'm glad to hear that Alyson provided such attentive service and addressed your insurance needs effectively. It's wonderful that the call connected directly to our office, allowing for a thorough discussion. If you have any further questions or need assistance, feel free to reach out anytime."
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Louanna Boren

January 29, 2025

5  out of  5
rating by Louanna Boren
"Great service!!!"
We responded:
"Thank you, Louanna! I'm happy you had a great experience with our service. "
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Heather Norum

January 19, 2025

5  out of  5
rating by Heather Norum
"Alyson is always super helpful with great customer service!"
We responded:
"Heather, thanks for your wonderful feedback! I'm happy to know that Alyson consistently provides you with helpful and excellent customer service. We're grateful to have her as part of our team. If you have any questions or need further assistance, feel free to reach out anytime."
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Jorden Holden

January 16, 2025

5  out of  5
rating by Jorden Holden
"I have been a customer with State Farm for a little over 2 years at this point. We moved homes, and needed to change our insurance policy. Mikayela was super helpful with answering all my questions, and explaining things when necessary. She assisted me with getting the coverage I wanted, as well as tweaking what we wanted, or didn't. I really appreciate the extra help and time. Thanks, Mikayela from State Farm."
We responded:
"Thank you, Jorden, for sharing your experience with us! I'm glad to know that Mikayela was able to assist you with your insurance needs during your move. Her dedication to answering your questions and helping you find the right coverage is truly appreciated. If you have any more questions, feel free to reach out to our office anytime. We're here to help!"
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Leona Byer

January 8, 2025

5  out of  5
rating by Leona Byer
"Kolby was so helpful in the transition from our other insurance company to them. She was able to answer all of our questions. Made us feel very comfortable in switching companies."
We responded:
"Thank you, Leona, for sharing your experience! I'm delighted to know that Kolby was able to assist you smoothly during your transition and answer all your questions. It's wonderful to hear that you felt comfortable switching to our services. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Isabel Martinez

January 1, 2025

5  out of  5
rating by Isabel Martinez
"Very friendly and courteous staff."
We responded:
"Thank you, Isabel, for your wonderful feedback! I'm glad to know that our team's friendliness and courtesy made a positive impression on you. "
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RamS TolentinO

December 26, 2024

5  out of  5
rating by RamS TolentinO
"Kolbi is very helpful and very patient with me. She guided me throughout the process and explained everything that i need to know. She’s awesome !"
We responded:
"I'm happy to hear about your positive experience with Kolbi! Her helpfulness and patience are truly appreciated, and I'm glad she could guide you through the process and provide clear explanations. If you have any more questions or need further assistance, feel free to reach out. Thank you for your feedback!"
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Bill Ogle

December 26, 2024

5  out of  5
rating by Bill Ogle
"Very professional and courteous. Glad to be back with State Farm."
We responded:
"Thank you, Bill! I'm happy to hear that you found our service professional and courteous. It's wonderful to have you back with State Farm. If you need any assistance or have questions, feel free to reach out anytime."
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Peter Clarke

December 21, 2024

5  out of  5
rating by Peter Clarke
"Fantastic people to help you with your insurance problems"
We responded:
"Thank you, Peter! I'm glad to know that our team could assist you with your insurance needs. We appreciate your feedback and are here to help with any future questions or concerns."
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Caely Shuffield

December 16, 2024

5  out of  5
rating by Caely Shuffield
"Amazing customer service. Very polite and patient. Gave me incredible prices."
We responded:
"Thank you, Caely, for your wonderful feedback! I'm glad you had a positive experience with our team. We strive to provide attentive service and competitive pricing. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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hailey Thompson

December 16, 2024

5  out of  5
rating by hailey Thompson
"We worked with Haley to get renters insurance for our tenant. She was very easy to work with. She prioritized conversations and made the process very easy as we live out of town."
We responded:
"Thank you, Hailey, for sharing your experience! I'm glad to hear that Haley made the process of getting insurance smooth and straightforward for you, especially given the distance. Our office is always here to help with any future needs or questions you might have. We appreciate your feedback and look forward to assisting you again!"
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Laney N

December 12, 2024

5  out of  5
rating by Laney N
"Taryn is an amazing agent! Helped get my rate down tremendously, and was very quick and responsive. Extremely professional and truly wanted to help me achieve a lower rate! I recommend to anyone."
We responded:
"Thank you so much, Laney! I'm really happy to hear that Taryn could help you secure a lower rate and that you found the process quick and responsive. Your recommendation means a lot to us. If you need any further assistance, feel free to reach out anytime."
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Rocky Allums

December 11, 2024

5  out of  5
rating by Rocky Allums
"My sentiments are as follows influenced by my experience with shaffin Wegener State farm insurance family. The friendly competent.Staffin @ Shaffin Wegener, State farm family is 100% on point with that famous State farm flair.."State farm is there"! Since State farm is there it makes sense! To Not be elsewhere... The warm State farm embrace can be found no other place!"
We responded:
"Thank you, Rocky, for sharing your experience with our team. I'm happy to know that our friendly and capable staff made a positive impression on you. We always strive to provide exceptional service, and it's wonderful to know you felt that warmth. If there's anything more we can do for you, please don't hesitate to reach out!"
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Ryan Kent

December 10, 2024

5  out of  5
rating by Ryan Kent
"Tyran helped me setup my auto policy with State Farm. She was very knowledgeable and provided me everything I needed. Highly recommend!!!"
We responded:
"Ryan, thank you for sharing your experience! I'm glad Tyran could assist you with setting up your policy. Her knowledge and dedication are truly appreciated. If you ever need further assistance, our office is here to help!"