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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christine Hurst

June 2, 2026

5  out of  5
rating by Christine Hurst
"Great quote. Very knowledgeable and friendly."
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David Hegar

June 2, 2026

5  out of  5
rating by David Hegar
"Very good n friendly. Took time to explain all questions asked"
We responded:
"Thanks for the great review, David. We're glad our team was friendly and took the time to answer all your questions. It's important to us that you feel informed and comfortable with our services. We look forward to helping you again whenever you need us."
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Anita Weaver

June 1, 2026

5  out of  5
rating by Anita Weaver
"I am always pleases by the way that I am treated by the staff! Hailey was amazing and so knowledgeable, made sure that any changes wouldn't drastically effect my premiums."
We responded:
"Thank you so much for your kind words, Anita. We're delighted Hailey provided knowledgeable, helpful service and took care to keep your premiums in mind. We'll share your praise with her and the rest of the team. We appreciate your continued trust and look forward to helping you again."
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Thomas Liu

June 1, 2026

5  out of  5
rating by Thomas Liu
"Great experience with Shaffin! We have purchased a good auto policy which is cheaper than our current policy. Thank you!"
We responded:
"Thank you, Thomas! We're thrilled Shaffin helped you find a better and more affordable auto policy. We appreciate your trust and kind words. If you ever need assistance or have questions about your coverage, we're here to help."
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Rob Simmang

May 29, 2026

5  out of  5
rating by Rob Simmang
"Very personable and professional!!"
We responded:
"Thanks Rob, we're so glad to hear you found our team personable and professional. We appreciate your kind words and your 5-star rating. We look forward to serving you again."
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Reginald Jones

May 29, 2026

5  out of  5
rating by Reginald Jones
"Michael H. was awesome in assisting me in giving me an auto quote and starting my new auto insurance policy for my 2 cars"
We responded:
"Thank you, Reginald, for the wonderful 5-star review. We're delighted Michael H. made getting quotes and starting coverage for your two cars so easy. We'll be sure to pass your kind words along to him. If you need anything else or have questions about your policy, please reach out anytime."
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Crystal Soliz

May 28, 2026

5  out of  5
rating by Crystal Soliz
"Taryn was very knowledgeable, helpful and so efficient. I’m very pleased and thankful for her help! THANK YOU TARYN!! 10 out of 10 recommend!"
We responded:
"Thank you so much for the wonderful review, Crystal! We're thrilled Taryn was knowledgeable, helpful, and efficient, and we'll be sure to pass along your kind words. We appreciate your recommendation and look forward to helping you again."
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steve howell

May 28, 2026

5  out of  5
rating by steve howell
"Great service auto insurance with them for years"
We responded:
"Thank you, Steve. We appreciate your loyalty over the years and are glad you're happy with our service. We look forward to continuing to protect you and your vehicles and are here if you need anything."
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Michael Esparza

May 28, 2026

5  out of  5
rating by Michael Esparza
"Good customer service. It was fast and easy."
We responded:
"Thank you, Michael! We’re glad our team provided fast, easy service and that you had a great experience. We appreciate your feedback and look forward to serving you again."
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OMAR Ashley

May 27, 2026

5  out of  5
rating by OMAR Ashley
"Wonderful support throughout the whole ordeal. Couldn’t ask for a better rep that helped me navigate from beginning to end. Thank you again"
We responded:
"Hi Omar, we are thrilled we could help you switch. Thank you for choosing to insure with our office. "
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Teal Booth

May 26, 2026

5  out of  5
rating by Teal Booth
"Michael was a pleasure to speak to, and answered any and all questions I had. Got me set up same day and for an even lower price than my original quote. Couldn't be more pleased."
We responded:
"Thank you for the wonderful review, Teal. We're thrilled Michael was able to answer your questions, get you set up the same day, and save you money. We'll be sure to share your praise with him. If you need anything else, please reach out."
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Beverly Cook

May 21, 2026

5  out of  5
rating by Beverly Cook
"Michael Herbert really helped us with insurance questions we had!please see him for your insurance needs!"
We responded:
"Thank you so much for the kind review, Beverly. We're thrilled Michael Herbert could help with your insurance questions and truly appreciate your recommendation. We look forward to assisting you again whenever you need us."
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Eri Wilson

May 20, 2026

5  out of  5
rating by Eri Wilson
"Excellent!"
We responded:
"Thank you so much, Eri! We're thrilled you had an excellent experience and appreciate your kind feedback. We look forward to welcoming you back soon."
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jack Herbert

May 18, 2026

5  out of  5
rating by jack Herbert
"Michael Chase was very professional and provided me with a quote right away for exactly what I needed. I would highly recommend anyone to work with him."
We responded:
"Thank you for the great review, Jack. We're glad Michael Chase provided professional, prompt service and an exact quote for your needs. We'll be sure to pass your recommendation along to him. We appreciate you recommending us and look forward to helping you again."
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Dwight Marshall

May 18, 2026

5  out of  5
rating by Dwight Marshall
"I got great experience with Shaffin Wegener -State Farm Insurance. They're very polite and help you thru the process of getting your vehicle insurance. You need someone that are willing to help you understand getting things done right. These are the ones to call. I truly appreciate there help. Don't hesitate to call them for help."
We responded:
"Thank you so much for choosing our office Dwight! We appreciate your business!"
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Mike Romo

May 15, 2026

5  out of  5
rating by Mike Romo
"I received a great auto quote from Taylin Booth from State Farm. Taylin was vert helpful and answered all my questions but I felt very comfortable during our talk. Thank You Taylin an Stae Farm"
We responded:
"Thank you, Mike. We're glad Taylin Booth provided a helpful quote and made you feel comfortable during your conversation. We'll be sure to pass along your thanks to Taylin and the rest of our State Farm team. We look forward to continuing to support your insurance needs."
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drew “Nemo” Yarborough

May 15, 2026

5  out of  5
rating by drew “Nemo” Yarborough
"Very kind and thoughtful"
We responded:
"Thank you so much for your kind words, Drew. We're delighted our team was thoughtful and made your experience positive. We appreciate your support and look forward to seeing you again."
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Dawn Lee

May 14, 2026

5  out of  5
rating by Dawn Lee
"Everyone in this office has been so helpful! Michael made sure to find the best policy coverage, and price to update my homeowners insurance. I appreciate that Shaffin, Kolby, and their staff are always looking out for my insurance needs!"
We responded:
"Thank you so much Dawn. We really care about our customers like family and appreciate you choosing to do business with us. I agree those ladies are excellent!"
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James Elliott

May 12, 2026

5  out of  5
rating by James Elliott
"Great people to work with, answered, all my comcernis and would recommend to others,"
We responded:
"Thank you so much for trusting us with your insurance James! We appreciate your business!"
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jesse lopez

May 8, 2026

5  out of  5
rating by jesse lopez
"Haley did an outstanding job going over my car insurance and answering some things I did know about . Veteran 🫡🇺🇲🇺🇲🇺🇲"
We responded:
"Thank you, Jesse! I'm happy to know you had a positive experience with us. We’re committed to providing excellent service and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
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Marcus Babcock

May 7, 2026

5  out of  5
rating by Marcus Babcock
"Mike was very helpful and knowledgeable about every question I had. Made sure that I was getting the best quotes possible for car insurance."
We responded:
"Thank you for the great review, Marcus. We're thrilled Mike could answer all your questions and secure the best quotes for you. We appreciate you trusting us with your car insurance needs. If you need anything else, please reach out anytime."
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Dusty VonHoldt

May 7, 2026

5  out of  5
rating by Dusty VonHoldt
"Haley was GREAT to work with! She made the transition to State Farm seamless and got me an amazing deal! I switched and am saving over $700 a year on my auto!"
We responded:
"Thanks for the great review, Dusty! We're thrilled Haley made your switch to State Farm seamless and helped you save over $700 a year on auto. We'll be sure to pass your kind words along to her. If you ever need anything else, please reach out. We appreciate you choosing us."
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Eli Garcia

May 5, 2026

5  out of  5
rating by Eli Garcia
"Michael Herbert helped me get my motorcycle insurance. He was very fast and professional!"
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Jose Nieves

May 4, 2026

5  out of  5
rating by Jose Nieves
"Mr. Michael Herbert was able to assist me with home owners insurance and was able to direct me in the right path for that other home. Michael provided me with the right information for a renters property insurance, he was very professional, helpful, and able to get me a very affordable (nearly $1k) cheaper quote from the current insurance company for that other property! All I can say is that State Farm has a great team of professionals able to provide great customer service. Michael, thank you so much!!!"
We responded:
"Thanks so much Jose, we are so glad we could help you! We appreciate your business!"
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Teresa Salazar

May 1, 2026

5  out of  5
rating by Teresa Salazar
"Michael H. was very informative and easy to work with. Will definitely keep doing business with him."