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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Betty Boriskie

Betty Boriskie

August 8, 2025

5  out of  5
rating by Betty Boriskie
"Amber was very professional and knowledgeable. She answered all my questions and put my mind at ease."
We responded:
"Thank you for your review, Betty! I'm happy to hear that Amber was able to assist you with professionalism and expertise. We're always here to help with any questions you may have. Thanks for choosing us!"
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Juliana Burgess

August 8, 2025

5  out of  5
rating by Juliana Burgess
"Amber was extremely helpful, fast, and communicative. Always a great experience with this team!!"
We responded:
"Thank you for your review, Juliana! I'm happy to hear that Amber provided you with such helpful and efficient service. Our team is dedicated to ensuring a great experience for you every time. Let us know if there's anything else we can assist you with!"
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Donya Cooper

August 7, 2025

5  out of  5
rating by Donya Cooper
"Sara does a wonderful job! Always cheerful and helpful!"
We responded:
"Thank you, Donya! I'm happy to hear that Sara has been cheerful and helpful in assisting you. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jade Dickens

August 7, 2025

5  out of  5
rating by Jade Dickens
"Get with Sara! She will take care of you."
We responded:
"Thank you, Jade! I'm happy to hear that Sara provided you with excellent service. We're always here to help with your insurance needs. Let us know if there's anything else we can assist you with!"
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Shayna Wallace

August 7, 2025

5  out of  5
rating by Shayna Wallace
"Sara is absolutely amazing! Highly recommend!"
We responded:
"Thank you for your review, Shayna! I'm happy to hear that Sara provided such outstanding service. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Desiree Lamme

August 5, 2025

5  out of  5
rating by Desiree Lamme
"Did a quote on line, received email with a much better rate. Emailed Kolby to call me to discuss. She answered all my questions and concerns, great experience!"
We responded:
"Thank you, Desiree! I'm happy to hear that Kolby was able to assist you with your questions and provide a great experience. We appreciate your feedback and are here for any future insurance needs you might have. Let us know if there's anything else we can do for you!"
Profile photo of Eva Pena

Eva Pena

August 1, 2025

5  out of  5
rating by Eva Pena
"Great customer service and great rates reach out to Kolby!"
We responded:
"Thank you, Eva! I'm happy to hear you appreciated our customer service and rates. Kolby is a valuable part of our team, and we're glad he could assist you. If you need anything else, feel free to reach out!"
Profile photo of Vickie Cox

Vickie Cox

July 31, 2025

5  out of  5
rating by Vickie Cox
"A great company and Sara is always so kind and helpful!"
We responded:
"Thank you, Vickie! I'm happy to hear that you find our company great and that Sara has been kind and helpful. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
Profile photo of Carla Tanner

Carla Tanner

July 31, 2025

5  out of  5
rating by Carla Tanner
"I need to upgrade my app. I called and spoke with Evelyn and she was very patient and helpful with helping me set up the new app. on my phone. She was very professional and polite. Thank you again so much. Have a Blessed day."
We responded:
"Thank you, Carla! I'm happy to hear that Evelyn was able to assist you with setting up the new app. Her professionalism and patience are truly appreciated. If you have any more questions or need further assistance, feel free to reach out. Have a wonderful day!"
Profile photo of Mary Salazar

Mary Salazar

July 31, 2025

5  out of  5
rating by Mary Salazar
"Amber was Very polite and helpful answers all my questions I really enjoyed my experience"
We responded:
"Thank you, Mary! I'm happy to hear that Amber was able to assist you so well. We appreciate your feedback and are glad you enjoyed your experience with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Heath Matte

Heath Matte

July 31, 2025

5  out of  5
rating by Heath Matte
"Called inquiring about insurance and was greeted in a profesional manner by Amber."
We responded:
"Thank you, Heath! I'm happy to hear that Amber provided you with a professional greeting when you called about insurance. Our team is committed to delivering excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Carol Campbell

Carol Campbell

July 31, 2025

5  out of  5
rating by Carol Campbell
"I just got an $1,100.00 a year savings with Shaffin! I have been searching for a new insurance company because the one I had was going up and up each year. Anytime you can save is a great thing for you. Shaffin and his wife are wonderful people to work with on getting the best insurance you can."
We responded:
"Thank you for the wonderful review, Carol! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Marissa Hinojos

Marissa Hinojos

July 31, 2025

5  out of  5
rating by Marissa Hinojos
"Very great staff, helpful and supportive of all my inquiries. Amber really helped me understand the answers to my questions."
We responded:
"Hey, Marissa! Thanks so much for sharing that Amber was able to help you with your questions and provide support. It’s wonderful to hear that she made the experience easier for you. "
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jennie millsap

July 30, 2025

5  out of  5
rating by jennie millsap
"Amber matte top shelf help and service!! This company rocks"
We responded:
"Thank you for your review, Jennie! I'm happy to hear that Amber provided top-notch service and that you're satisfied with our team. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Crystal Cooper

Crystal Cooper

July 30, 2025

5  out of  5
rating by Crystal Cooper
"Go see Sara Cooper! She’s awesome!!"
We responded:
"Crystal, thank you for your fantastic review! I'm happy to hear that Sara made such a positive impression. We’re always here to help with any of your insurance needs!"
Profile photo of linda hutto

linda hutto

July 29, 2025

5  out of  5
rating by linda hutto
"Great customer service, very professional and knowledgeable. I received quote very quickly and prices were reasonable. Would recommend to others."
We responded:
"Thank you for your review, Linda! I'm happy to hear that you found our service professional and knowledgeable. It's great to know that you received your quote quickly and found our prices reasonable. Your recommendation means a lot to us. Let us know if we can help with anything else!"
Profile photo of Kyunghwan Lee

Kyunghwan Lee

July 29, 2025

5  out of  5
rating by Kyunghwan Lee
"Sara is quick, effective, and kind. I highly recommend her!"
We responded:
"So glad that Taryn could help save on your auto insurance! We appreciate your business!"
Profile photo of LeAnn Stephenson

LeAnn Stephenson

July 29, 2025

5  out of  5
rating by LeAnn Stephenson
"They have been my go to for years and have dealt with all my personal issues and emergencies with such great advice and support… if you need anything they are there to help out and believe me I needed some help. Couldn’t recommend them more!!!"
We responded:
"Hey, LeAnn! Thanks so much for sharing that our team has been there for you over the years. We are grateful to know you’ve felt supported through personal issues and emergencies and that our advice has been helpful when you needed it most. Hearing that you would recommend us means so much, and we're honored to have you as part of our Shaffin Wegener State Farm community. "
Profile photo of George Lavas

George Lavas

July 25, 2025

5  out of  5
rating by George Lavas
"I have worked with most everyone in this office at one time or another. Not ever have I been disappointed in their excitement to try to help me get whatever done I am trying to do. I would recommend this agency to anyone. I am 75 years old and that should tell you I have bought a lot of insurance throughout my life and I have never been more pleased with anybody as much as I am with these guys."
We responded:
"Thank you for your wonderful feedback, George! I'm so happy to hear that our team has consistently met your expectations and that you've had such a positive experience with us. Your recommendation means a lot, especially given your extensive experience with insurance. We're always here to assist you with anything you need!"
Profile photo of Matthew Lewis

Matthew Lewis

July 24, 2025

5  out of  5
rating by Matthew Lewis
"Spoke on the phone with Evelyn about our policy renewing. Great customer service and communication. Every time I’ve had to call Mr Wegener’s team/office it has always been a good experience. It’s nice to speak to actual people from start to finish who are very helpful and personable."
We responded:
"Matthew, thank you for sharing your experience! I'm happy to hear that Evelyn and the rest of our team have provided you with excellent service and communication. It's important to us that you feel valued and supported every time you reach out. If there's anything else we can assist you with, just let us know!"
Profile photo of Logan Cooper

Logan Cooper

July 22, 2025

5  out of  5
rating by Logan Cooper
"Sara was patient and thorough with explaining my home and auto options to help me get the best choice for my family. Thank you Sara"
We responded:
"Thank you for your review, Logan! I'm happy to hear that Sara was able to assist you with your options. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Profile photo of Celina Valderrama

Celina Valderrama

July 22, 2025

5  out of  5
rating by Celina Valderrama
"Very knowledgeable, professional and friendly staff to meet all your insurance needs. I appreciated the time Shaffin and staff spent with me to answer question, discuss options and complete processes. Extremely pleasurable and productive visits. Would highly recommend!"
We responded:
"Thank you for your review, Celina! I'm happy to hear that you found our team knowledgeable and friendly. We always aim to provide a productive and enjoyable experience. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for recommending us!"
Profile photo of Philip Jackson

Philip Jackson

July 22, 2025

5  out of  5
rating by Philip Jackson
"Sara is awesome"
We responded:
"Thank you, Philip! I'm happy to hear that Sara made a great impression. Our team is dedicated to providing excellent service, and it's wonderful to know Sara is doing just that. Let us know if there's anything else we can assist you with!"
Profile photo of Derek Clapp

Derek Clapp

July 21, 2025

5  out of  5
rating by Derek Clapp
"Sara is AMAZING!!!"
We responded:
"Thank you for your review, Derek! I'm happy to hear that Sara made such a positive impact on your experience. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can assist you with!"
Profile photo of Jessica Lindsey

Jessica Lindsey

July 20, 2025

5  out of  5
rating by Jessica Lindsey
"Sara- Great customer service, and always willing to help each and every customer and help meet their expectations and needs!"
We responded:
"Thank you for your review, Jessica! I'm delighted to hear that Sara provided you with great customer service and was attentive to your needs. Our team is dedicated to ensuring every customer feels supported and valued. Let us know if there's anything else we can assist you with!"